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Privacy Policy

Information Collection:

We collect various types of information, including personal identification information (such as name, email address, and phone number), payment information (such as credit card details), and browsing behaviour (such as pages visited and time spent on the site). This information is collected directly from users, through cookies, and for purposes such as improving our services, providing personalized recommendations, and marketing communications.

Data Confidentiality:

We maintain the confidentiality of your data by implementing measures such as encryption, access controls, and security protocols to protect your information. We regularly review our security practices to ensure the ongoing protection of your data. We do not provide your personal information to third party except otherwise you assent for same.

Information usage:

Your information is used for:

    1. Understanding your preferences and interests: We collect and analyse your data to comprehend your preferences and interests. This enables us to personalize our offerings and enhance your user experience.​
    2. Improving services and user experience: Your information is utilized to improve our services and overall user experience. This includes troubleshooting issues, analysing performance, and making data-driven decisions to enhance our platform.
    3. Recommendations and marketing: We use your data to provide personalized recommendations and marketing communications. This involves analysing your browsing and purchase history to suggest products and services that may interest you.
    4. Notifications and communications: Your information allows us to send you important notifications and communications regarding your account, transactions, and updates to our services. These communications are essential for maintaining transparency and ensuring compliance with legal notification requirements.
    5. Fraud detection and prevention: Your data is used for detecting and preventing fraudulent activities. This includes monitoring transactions and user behaviour to identify and mitigate potential fraud risks.
    6. Analytics and research: We utilize your information for analytics and research purposes to understand market trends and user behaviour. This helps us to innovate and improve our services while ensuring that all research activities are conducted ethically.

Data storage:

We store your personal information, including but not limited to your name, address, email, and payment details, for as long as you maintain an account with us or until you request termination. Transactional data is retained for a period of seven years for compliance with tax and accounting regulations. We implement industry-standard security measures, including encryption and secure servers, to protect your data. You have the right to request the deletion of your data at any time by contacting our support team.

Your consent:

By accessing or using our Website, App, or Services, you hereby acknowledge and agree to the terms set forth in this Privacy Policy. You expressly consent to the collection, use, disclosure, and processing of your personal data as described in this Policy. This consent is informed, voluntary, and encompasses all activities related to your interaction with our digital platforms. You have the right to withdraw your consent at any time; however, such withdrawal will not affect the lawfulness of processing based on consent before its withdrawal. In any case you choose to withdraw your consent, please be aware that certain functionalities of our Website, or Services may no longer be available to you.

Disclosure of information:

We may disclose your personal information to comply with applicable laws, respond to legal requests, and cooperate with law enforcement agencies or regulatory authorities.


Third party links:

Our Website may contain links to external websites, which are operated by third parties. These links are provided for your convenience and reference only. We do not control and are not responsible for the content, privacy policies, or practices of any third-party websites. By clicking on these links, you acknowledge and agree that we are not liable for any damages or losses incurred as a result of your interaction with third-party websites. We strongly encourage you to review the privacy policies and terms of service of any third-party websites you visit to understand their data collection, usage, and protection practices.

TERMINATION OF ACCOUNT:

You may request the termination of your account and the deletion of all stored personal information by submitting a formal request through our designated email address contact@noveemi.com . Upon receipt of your termination request, we will initiate termination process from our end. Please note that certain information may be retained for legal or regulatory compliance purposes.

Upon termination of your account, you will no longer have access to your account, and all associated data will be deleted from our active databases. However, some information may be retained in our backup systems or as required by law.

If you wish to reinstate your account after termination, you will need to create a new account and provide all necessary information as required by our registration process.

We reserve the right to terminate your account at our discretion, without prior notice, if we believe that you have violated our terms of service or engaged in any fraudulent or illegal activities.

For further assistance you may contact us at contact@noveemi.com.

Cookies setting:

Our website uses cookies to enhance user experience and to analyse website traffic. Cookies are small data files that are placed on your device when you visit our website. They allow us to recognize your device and store some information about your preferences or past actions.


You have the ability to accept or decline cookies by modifying the settings in your browser. Please note that if you choose to disable cookies, some areas of our website may not function properly or may be inaccessible. By continuing to use our website without changing your settings, you consent to our use of cookies in accordance with this policy.


Changes in the policy:

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be effective immediately upon posting on our website. It is your responsibility to review this Policy periodically to stay informed about our information practices and the ways you can help protect your privacy. By continuing to use our services after any changes are posted, you agree to the revised terms.


Support:

For any questions, concerns, or complaints regarding our privacy policy or data practices, please contact us at contact@noveemi.com